FAQ
What goes into the project price?
Price typically covers the robots, chargers/docking, integration and customization work, software licenses, training, and an initial support period. We provide transparent, itemized proposals so you can see exactly what’s included and make informed decisions.
What is the typical procurement and delivery process?
After you accept the proposal we confirm technical specs and a delivery schedule, agree milestones for manufacture/stocking, installation, and acceptance testing. Lead times depend on model and customization; your proposal will include an estimated timeline and key dates.
What warranty and spare-parts support do you provide?
Standard warranty terms are specified in the proposal; we also supply commonly needed spare parts and can arrange periodic parts kits on request. Extended support or on-site replacements are available as optional services to minimize downtime.
