Our primary approach is to train your team so they can operate and perform routine maintenance independently. If you prefer additional support, we offer optional service packages—including scheduled site visits and preventative maintenance—tailored to your needs.

Yes—robots use multiple sensors, slow down near people, and have emergency stops. We also work with you to define safe zones and simple safety practices your team can follow.

After commissioning, routine software updates are not generally required—updates are applied selectively when new features or critical fixes are needed, and we recommend scheduling them to suit your operations. Customer data stays under your control: it can be stored on local servers or your own cloud, and we do not access or retain customer data unless explicitly agreed.